FAQ

WHERE CAN I FIND INGREDIENTS?

Find ingredients for our sauces below:

Vegetable Oil (Rapeseed oil, Palm Oil), Salt, Emulsifier - Flavoring (Contains Barley, Soy, Milk and Egg components) buttermilk, citric acid, salt, celery seed, pepper, tomato, lemon juice powder & spices. Our sauces are currently at the lab. We will be updating this once we have results for things such as calorie count etc.

WHEN WILL MY ORDER ARRIVE?

Please allow 3-7 business days for processing domestic orders.

For international orders, we aim for 10-15 business days but some factors, such as customs, are out of our control.  (We are currently not offering international shipping.)

We don't ship on weekends (Friday, Saturday, Sundays) Your order might be processed over the weekend, the post office will pickup your order the following working business day.

You can always order and select "pickup" to grab your bottles from our Charlotte restaurant.

Office hours: Monday-Thrusday 8AM-5PM

DO I HAVE TO REFRIGERATE AFTER OPENING BOTTLE?

 Your sauce will stay freshest storing in the refrigerator after opening.  We recommend finishing within 4-6 weeks after opening.

The exposure to the air, humidity etc. are the leading causes for a shorter-than-expected shelf life.

HOW SHOULD I USE MY SAUCE?

Depends on how you plan on using our butters.

If you are marinating your meat, shake well and allow your meat to marinate for 30 mins-4 hrs.

 If you are planning a seafood boil cook your seafood and pour on your seafood sauce on once, it's hot & ready.

MY ORDER WAS DELIVERED BUT I NEVER RECEIVED IT?

Please contact the carrier (USPS or UPS). Once we drop your order off, they are responsible in making sure it arrives to the address provided at checkout.

HOW LONG DOES FLAVA SEAFOOD SAUCE?

Separation is natural

Our Sauces are good for 6 months for optimum flavor.

Please use within 6 weeks after opening.

Seasonings are good for 2 years

MY BOTTLE WAS BROKEN UPON ARRIVAL:

We try our best to make sure your items are careful package and protected.

Sometimes carriers aren't as gentle as we are. Please fill out our contact form. Please allow 24-48 hours for a reply.

HAVE ANOTHER QUESTION?

 

Please fill out our contact form